When you pay at a self-service pump using your credit or debit card, a pre-authorisation amount is placed on your card to ensure there are sufficient funds before the transaction is completed.

The default pre-authorisation amount is RM200 (Visa/Mastercard) or RM250 (American Express). You may also select a preset amount or enter your preferred amount (in round figures) at the pump.

Once the transaction is completed, your bank will receive the final amount. Any unused portion of the pre-authorisation amount will be released, typically immediately. However, in some instances, it may take up to five (5) working days to be reflected in your account, depending on your bank.