Shell Stations
Payment
- How can I earn BonusLink Points with each fuelling with Touch 'n Go RFID?
- Why does the reader fail to detect my RFID tag?
- Which Shell stations are equipped with Touch 'n Go RFID for fuels?
- How can I use Touch 'n Go RFID at Shell?
- Is there any minimum purchase amount if I pay using credit / debit card?
- Why is there a pre-authorised amount of RM200 being charged from my card when I use my credit/debit card at the pump?
Locations & Opening Hours
- Where can I find the nearest Shell station and the services it offers?
- How can I find the opening hours of Shell stations?
Health & Safety
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- What is the ‘Tell Shell’ survey about? How do I fill in the survey?
- What is Shell Live Chat? How do I use it?
- How can I provide feedback on my recent visit to Shell? Where can I access the survey to share about my recent experience at a Shell station?
- How do I complain about service I had at a Shell station?
- How do I give feedback on great service I had at one of your stations?
- How do I complain about an accident I had at one of your stations?
