Shell Stations
BUDI MADANI RON95
- What is Targeted RON95 Subsidy Rationalisation Programme?
- How can I check if I am eligible for this subsidy?
- Can I purchase subsidized fuel at any petrol stations in Malaysia?
- What should I do if my MyKad/IC chip is defective?
- How can I check my RON95 Subsidy balance?
- Will I earn BonusLink points for both non-subsidized and subsidized RON95 purchases?
Payment
- What is a pre-authorisation charge?
- Why is there a pre-authorisation amount when I use my card at the pump (OPT) and what happens during the transaction?
- What if my pre-authorisation amount is not refunded after 5 business days?
- What happens if there is a duplicate charge for the same transaction?
- Can I combine both fuels and in-store purchases in a single transaction?
- Can I pay using an e-wallet at Shell stations?
E-Invoicing
- How do I request an e-invoice?
- When should I submit my e-invoice request?
- How many times can I request for an e-invoice for a particular transaction?
- Can I update my details after submitting the e-invoice request?
- What information do I need to provide for an e-invoice request as an individual?
- What information do I need to provide for an e-invoice request as an individual requesting for my company?
Locations & Opening Hours
- Where can I find the nearest Shell station and the services it offers?
- How can I find the opening hours of Shell stations?