If you notice an error in your e-invoice details, follow these steps to correct it:
1. Review the Invoice: Carefully review the e-invoice to identify all errors. Make a note of the incorrect details.
2. Contact Retailer: Reach out to the Retailer of the station where the purchase was made. Provide them with your invoice number and the specific details that need correction.
Contact us
No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.
Submit your enquiry online through our webform and we will get back to you as soon as we can. Select from the following topics:
Phone
For all queries related to Shell Stations, we are available:
Monday to Friday: 8.00AM to 6.00PM
Get phone number