Once you have completed the fueling, the final completion amount will be sent to your card bank issuer. Any unutilised balance will be refunded to your account within 5 business days. For this case, pre-authorisation amount at RM60 will still apply but you will only be charged RM55, with the unutilised balance of RM5 will be refunded by the bank within 5 business days (depending on the merchant bank). |
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