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  1. Shell
  2. Products & Services
  3. E-Invoicing

E-Invoicing

  • How do I request an e-invoice?
  • When should I submit my e-invoice request?
  • How many times can I request for an e-invoice for a particular transaction?
  • Can I update my details after submitting the e-invoice request?
  • What information do I need to provide for an e-invoice request as an individual?
  • What information do I need to provide for an e-invoice request as an individual requesting for my company?
  • How do I enter my full name?
  • How do I enter the company name?
  • What format should my email address be in?
  • How should I enter my phone number?
  • What should I include in the billing address?
  • What is a Tax Identification Number (TIN), and do I need to provide it?
  • Can I request an e-invoice without a Tax Identification Number (TIN) as an Individual?
  • How do I enter my Tax Identification Number (TIN)?
  • Where can I find my Tax Identification Number (TIN)?
  • How do I enter my Business Registration Number (BRN)?
  • How do I enter my Identification Card (IC) Number?
  • How do I track the status of my e-invoice request?
  • What should I do if there’s an error in the e-invoice details?
  • Who can I contact if I have issues with my e-invoice request?
  • Can I request an e-invoice for multiple transactions?
  • Can I receive the e-invoice in PDF format?

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